Shipping & Returns

 

Shipping Information

We love shipping to all over the globe and work to give the best possible prices.

Ireland & The UK — free registerd P&P
Rest of the World — registered P&P €15 flat rate

Estimated delivery time is:

- 7 days in Ireland

- 14 days Europe

- 21 days rest of world

However if you need your purchases at a certain date just email us and we'll try our best to accommodat you!

 

Warranty

We pride ourselves in offering premium quality homeware. They are built to last generations and we hope they will be passed down as momentos to future loved ones.

However in the unlikely event you have received damaged goods, please email us at siobhan@gildedhound.ie and we will replace your product or offer you a full refund.

You have a 60 day warranty from the day of purchase.

 

Returns & Exchanges

On un-customised items we are more than happy to accept returns for 30 days from day of purchase.

On customised items we're very sorry but we cannot offer exchange or refunds unless there is something faulty with the item, in which case you also get 60 days from day of purchase. Please contact us if you would like to talk this over! 

Please send all returns to:

Gilded Hound. 
28 Meadowbank, Bushy Park Road, Rathgar, D6

 

When will I receive my order?

If you are looking for an exact date of delivery for your order just email us at siobhan@gildedhound.ie and we will get back asap!